SafeStateGet SafeState

SafeState support

Understand it.
Set it up right.

Clear requirements, practical troubleshooting, and honest answers about how SafeState works.

01RequirementsAndroid version and setup↓02Quick startEnable core protection↓03TroubleshootingCommon fixes↓04FAQProduct answers↓
BEFORE INSTALLING

System and feature
requirements.

PLATFORMAndroid 8.0+

SafeState supports API level 26 and newer. The current app version is 1.3.

CORE APP LOCKAccessibility

Required for foreground-app detection and the secure lock overlay.

CRITICAL LOCKDevice admin

Optional; required only for immediate screen lock during critical lockdown.

REMOTE FEATURESInternet + endpoint

Remote Lock, VPN profiles, and cloud threat checks need internet and the appropriate configured server.

First-run checklist

Start with the
right foundation.

  1. 01

    Complete the setup wizard

    Review SafeState’s disclosures and choose the protection you want to enable.

  2. 02

    Create your SafeState PIN

    Use a memorable PIN that other people who handle your device do not know.

  3. 03

    Enable accessibility

    Android will open system settings. Enable the SafeState service to enforce app locks.

  4. 04

    Select protected apps

    Choose the financial, communication, gallery, files, settings, or other apps you want locked.

  5. 05

    Choose optional defenses

    Enable device admin, notifications, location, VPN, or Remote Lock only for features you intend to use.

COMMON FIXES

Something not working?
Start here.

APP LOCK

A protected app does not lock

  1. Confirm SafeState Accessibility is enabled.
  2. Confirm the app is selected in App Lock.
  3. Open SafeState and check Protection Status.
  4. After a phone restart, allow SafeState a moment to restore state.
REMOTE LOCK

The phone does not receive a command

  1. Confirm Remote Lock monitoring is running.
  2. Check that the endpoint, device name, and code match.
  3. Confirm the lost phone has internet access.
  4. Test the server check from Anti-theft setup.
LOCATION

No last-known location appears

  1. Location permission must have been granted before loss.
  2. Android must have a recent known location.
  3. The phone must reconnect and report to the server.
VPN

VPN Guard will not start

  1. Add a VPN server endpoint first.
  2. Fetch or configure a valid VPN profile.
  3. Accept Android’s VPN permission prompt.
  4. Verify internet access and endpoint availability.

Frequently asked questions

SafeState,
plainly explained.

What does SafeState protect?+

It protects selected apps, records local security events, evaluates risk, offers on-demand security tools, and provides response and recovery workflows.

Does it work without internet?+

Core local features such as app lock, event history, local scanning, the vault, and local risk state can work without a SafeState cloud account. Remote Lock, remote VPN profiles, and optional cloud checks require connectivity.

Does SafeState read my messages?+

No. Accessibility is used to detect foreground app transitions and enforce locks, not to read private messages or extract app content.

Can SafeState erase a lost phone?+

No. The current Remote Lock feature focuses on screen lock, a lost-device message, and permission-based last known location.

Is device administrator required?+

No. It is optional and is used only when you want SafeState to lock the screen immediately during critical lockdown.

Does SafeState include a VPN server?+

No. VPN Guard uses a server/profile endpoint that the user configures. SafeState does not silently route traffic through a bundled public VPN service.

Where is my security history stored?+

In the current MVP, core security and risk history is stored locally on the Android device.

Is there an iPhone version?+

No. SafeState is currently an Android application.